Frequently Asked Questions

How to place an order?

I. Sign in with email (Optional)

II. Browse your desired product and click "Add to cart"

III. Complete the order form and payment method

After completing the payment and confirming your order, we will ship your item to our logistic partners.

When will I receive my order?

Orders are processed within 1–2 business days.

I received a defective item, what will I do?

Don't worry, we can issue a refund for defective items.

Check our "Refund Policy" for more information.

How much does shipping cost?

Standard Delivery: ₱100

We offer free shipping for orders up to ₱1,200.

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